1. Scope & Description of Service
These Terms and Conditions govern the subscription and use of BackSoon, a B2B Software-as-a-Service (SaaS) platform operated by TexhCo. LLC, designed for local businesses to build customer retention using native digital loyalty punch cards in Apple Wallet and Google Wallet.
The subscription includes:
- Native digital loyalty punch pass issuance (.pkpass for iOS and signed Google Wallet passes for Android).
- Cashier progressive web app (/scan) for 1-second camera QR scanning and manual search stamping.
- Merchant management portal (/portal) with active customer directory, stamp tracking, and winback campaigns.
- Physical 4x6 acrylic counter QR display stand(s) included with subscription delivery.
2. Subscription Plans & Free Trial
| Plan | Monthly Price | Active Wallet Passes | Physical QR Stands |
|---|---|---|---|
| Basic Plan | $59.00 / mo | Up to 500 active customers | 1 acrylic stand included |
| Pro Plan | $89.00 / mo | Up to 1,000 active customers | 1 acrylic stand included |
3. ROSCA Compliance & One-Click Cancellation
In strict compliance with the Restore Online Shoppers’ Confidence Act (ROSCA) and international consumer protection standards:
- Prior Notice: An automated email reminder is dispatched 3 days prior to the first subscription charge or renewal.
- 1-Click Cancellation: Merchants can cancel their subscription at any time without calls or hidden friction directly from the self-service Stripe Billing Customer Portal in their account settings.
- Data Preservation on Pause: Upon cancellation, the account transitions to a paused state. Customer loyalty cards and stamp records are securely preserved so the merchant can reactivate anytime without data loss.
4. Merchant Responsibilities & Acceptable Use
The merchant agrees to honor the rewards and benefits configured on its loyalty cards upon redemption by customers presenting a completed pass.
To protect the customer experience in Apple Wallet and Google Wallet, the platform enforces a limit of 3 push notifications per 24 hours per pass. Sending spam, deceptive marketing, or offensive messages is strictly prohibited and grounds for immediate termination.
5. Contracting Entity & Inquiries
BackSoon is designed, owned, and operated by TexhCo. LLC. For any billing, legal, or commercial inquiry, reach out to:
TexhCo. LLC
Email: hello@backsoon.us
Corporate Website: https://texhco.com/ ↗